This Refund Policy sets out the conditions that apply to purchases of the digital products sold on this website. By completing a purchase, you agree to the terms described below.
1. Nature of the products
All products sold on this website are digital goods (guides, e-books and image collections) delivered electronically. Once your payment is confirmed, access and download become available immediately, and no physical item is shipped.
2. Right of withdrawal (14 days)
Consumers in the European Union generally have a 14-day period to withdraw from a distance purchase. However, for digital content that is supplied immediately, this right is lost as soon as the download or access to the content begins, provided that you have given your express consent to the immediate delivery and acknowledged, at checkout, that you thereby lose your right of withdrawal.
3. Refunds
Because these are digital products with immediate delivery, all sales are final once the download or access to the content has started, provided you gave your express consent to immediate delivery as set out in section 2. If you have not yet downloaded or accessed the product, you may request a refund within 14 days of your purchase.
4. Technical problems
If you experience any difficulty downloading or accessing the product you purchased, please contact us. We will help you resolve the issue as quickly as possible and, where appropriate, provide the corresponding refund.
5. Contact
To request a refund or ask any question about this policy, please write to [email protected]. We will reply as soon as possible.